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1. Overview
Design by Seda (“we,” “our,” or “us”) provides art, home decor, and digital design products to customers across the U.S. and internationally. By purchasing or using our products through www.designbyseda.com (“Site”), you agree to the following Terms of Service (“Terms”).
2. Eligibility
You must be at least 18 years old or have the permission of a legal guardian to make purchases from this site.
3. Product Descriptions
We strive to ensure that all product information, including descriptions, prices, and images, is accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Order Processing & Shipping
a. Domestic Orders (USA):
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Orders are processed within 3–7 business days.
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Shipping timelines vary by product and are stated at checkout.
b. International Orders:
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International shipping times may range from 7–21 business days depending on location.
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Buyers are responsible for customs duties, VAT, or other applicable taxes.
5. Digital Product Delivery
Digital products (e.g., downloads, PDFs, illustrations, design templates) are delivered via email or user account download link immediately upon purchase unless otherwise stated.
6. Returns and Refund Policy
a. Physical Products
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Returns accepted within 14 days of delivery if the item is unused, in original packaging, and in resaleable condition.
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Return shipping costs are the responsibility of the buyer unless the product was damaged or incorrect upon arrival.
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Once your return is received and inspected, a refund will be issued to your original payment method (minus shipping fees, if applicable).
b. Damaged or Defective Items
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If your item arrives damaged or defective, please contact us within 48 hours with clear photos.
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We will replace the item or issue a full refund at our discretion.
c. Digital Products
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All digital product sales are final and non-refundable due to the nature of the products.
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If you experience technical issues, please contact us at contact@designbyseda.com for assistance.
7. Cancellations
Orders can be canceled within 2 hours of purchase. After this period, cancellations are not guaranteed as processing may have already begun.
7. Cancellations
All content and products on this website are the intellectual property of Design by Seda. Reproduction, resale, or redistribution of any products, designs, or artwork without written permission is strictly prohibited.
8. Intellectual Property
Digital products (e.g., downloads, PDFs, illustrations, design templates) are delivered via email or user account download link immediately upon purchase unless otherwise stated.
9. Privacy
We respect your privacy. Your information is only used for order processing and communication purposes. See our Privacy Policy for details.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. All products are provided “as is” without warranties of any kind.
11. Governing Law
These Terms are governed by the laws of the State of North Carolina, USA. Any disputes will be resolved in the jurisdiction of Wake County, North Carolina.
12. Contact Us
For any questions regarding these Terms, Refunds, or Orders, please contact:
📧 Email: contact@designbyseda.com
📍 Mailing Address: 8024 Glenwood Ave, Suite 305, Raleigh, NC 27612
📞 Phone: +1 (919) 344-7661
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